Stop Apologizing, Start Selling.

5 Prompts for Automating the Perfect Support Upsell

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Most customer support teams are trained to act like professional apologizers.

“I’m so sorry for the inconvenience.” “Please accept our sincerest apologies for the delay.” “We regret to inform you...”

It’s exhausting. And frankly, it’s leaving money on the table.

I was consulting for a mid-siz…